Business Development Manager
The Business Development Manager role at A2EShip exists to drive revenue growth and foster strategic partnerships within the B2B and New Business verticals, contributing to the company’s overall mission of diversifying beyond cross-border delivery services across SEA regions.
Roles & Responsibilities:
- Analyze target client and market behavior patterns.
- Plan and implement sales, marketing, and product development programs for new and existing customers.
- Provide data-driven strategies to optimize performance and improve market share.
- Design commercial plans, including sales strategies and business support for products.
- Acquire net- new accounts to increase revenue and meet quarterly sales targets.
- Lead complex negotiations with clients, including presentation, quotation, contract drafting.
- Follow SOP to issue invoices and create client reports.
- Identify and suggest improvements for client accounts.
- Support A2EShop with product procurement and merchandising to strengthen the marketplace.
- Manage workflows and create SOP for clients, including API integration support to ensure smooth operations.
- Handle client care, after-sales service, and sales recovery.
- Perform any tasks assigned by leadership.
- Report to CGO
Experience & Background:
- 2–5 years of proven experience in business development, sales, or strategic partnerships, preferably in B2B or e-commerce sectors.
- Strong understanding of SEA markets and cross-border commerce is a plus.
- Prior experience managing the full sales cycle — from lead generation to deal closure.
Skills & Competencies:
- Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Strong commercial acumen with the ability to design and execute go-to-market plans and sales strategies.
- Outstanding negotiation and presentation skills; capable of handling complex client discussions and contract agreements.
- Proficiency in CRM tools and Microsoft Office Suite; familiarity with invoicing systems and sales reporting.
Operational & Technical Aptitude:
- Experience in designing workflows and creating Standard Operating Procedures (SOPs).
- Ability to support technical integrations, including basic understanding of APIs and operational tools.
- Detail-oriented and organized with a strong focus on delivering client satisfaction and smooth post-sales operations.
Soft Skills:
- Self-motivated, results-driven, and adaptable in a fast-paced, evolving environment.
- Excellent communication and interpersonal skills to collaborate with internal teams and external stakeholders.
- Ability to manage multiple projects and prioritize effectively.
- Fluent in English
Education:
- Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.