Always verify the source
Carefully check email addresses, phone numbers, and website domains before taking any action. Only trust information from A2EShip’s official channels.
Identify and avoid online scams targeting A2EShip customers
Suspicious indicators to help you identify when someone is trying to scam you
Important principles to help you protect your account and personal information
Carefully check email addresses, phone numbers, and website domains before taking any action. Only trust information from A2EShip’s official channels.
Use a strong, unique password for your A2EShip account. Never share your password with anyone, including A2EShip staff.
OTP codes are yours alone. A2EShip will never ask for OTP via phone, email, or messages. Never provide OTP to anyone.
Only make payments through official A2EShip website/app. Never transfer money to personal bank accounts or e-wallets.
Don’t click on links in suspicious emails, SMS, or messages. Always access A2EShip by typing the website address yourself or using the official app.
Always update your operating system, browser, and A2EShip app to the latest version for best security.
Change your A2EShip account and linked email password
Notify your bank to block cards and request refund
Contact hotline 1900 633 506 or [email protected]
Report to police for legal assistance
A2EShip is committed to protecting customer information. If you have any doubts, contact us immediately through official channels.