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Committed to Privacy Protection

Privacy Policy

How A2EShip collects, uses and protects your personal information when using our services

Overview Full Text
Security Data Collection Protection Sharing Rights Website Disclaimer IP Legal
Account Security 2 mục

Protecting Login Information

  • You must protect the secrecy of your user ID, password and identifier number at all times.
  • Ensure login information is not revealed or disclosed in any manner to any person.
  • Should change password periodically to enhance security.
  • You are fully responsible for all use and liability resulting from your account.

A2EShip's Responsibility

  • A2EShip not responsible for unauthorized transactions from misuse or disclosure of login info.
  • If password is suspected compromised, notify immediately within 3 days.
  • A2EShip will issue new password upon notification.
  • You agree to change and use the new password upon issuance.
Data Collection & Usage 2 mục

Data Collected

  • Personal information: name, email, phone number, delivery address.
  • Transaction information: order history, payments, shipping.
  • Technical data: IP address, browser type, operating system.
  • Cookies and tracking technologies to improve user experience.

Purpose of Use

  • Process and deliver your orders.
  • Provide customer service and technical support.
  • Send notifications about orders, promotions (if agreed).
  • Improve services and develop new features.
  • Comply with legal obligations and prevent fraud.
Data Protection 2 mục

Security Measures

  • Encrypt sensitive data using SSL/TLS during transmission.
  • Store data on secure servers with strict access control.
  • Regularly audit and update security systems.
  • Train staff on data protection and privacy.

Security Limitations

  • Despite security efforts, all electronic data transfers are potentially susceptible to interception.
  • A2EShip does not warrant that data transfers will not be monitored or read by others.
  • You acknowledge the risks of transmitting data over the internet.
  • A2EShip applies reasonable measures but cannot guarantee absolute security.
Data Sharing 2 mục

Partners & Third Parties

  • Shipping partners: to deliver and update order status.
  • Payment gateways: to process secure payment transactions.
  • Technology partners: to provide and maintain services.
  • Authorities: when required by law or court order.

Non-sharing Commitment

  • A2EShip does not sell, rent, or exchange personal data with third parties for marketing.
  • Only share necessary data with partners who signed confidentiality agreements.
  • Require partners to apply similar data protection measures.
  • Do not transfer data abroad unless necessary and with protection measures.
User Rights 2 mục

Access & Edit Rights

  • Access right: view personal data that A2EShip is storing.
  • Edit right: update or correct inaccurate personal information.
  • Delete right: request deletion of personal data (subject to legal limits).
  • Restrict right: request restriction of data processing in some cases.

How to Exercise Rights

  • Contact via email: [email protected] or [email protected].
  • Send written request with ID documents for verification.
  • A2EShip will respond within 30 days from receiving valid request.
  • No fee for reasonable requests, may charge for excessive requests.
Website Usage 2 mục

Usage Rules

  • Must not change, delete, destroy or hack the website.
  • Must not copy, distribute or use content for commercial purposes without consent.
  • Must not interfere with website operation or affect other users.
  • Must not create links to website without prior permission.

Links & Third-party Content

  • A2EShip does not monitor or review content of linked third-party websites.
  • Not responsible for content, transactions or damages from linked websites.
  • Access to third-party websites is at your own risk.
  • Links do not imply approval or endorsement by A2EShip.
Disclaimer 2 mục

General Disclaimer

  • Website provided “as is, as available” without any warranties.
  • No warranty on accuracy, timeliness, completeness of information.
  • No guarantee website is always accessible, uninterrupted or error-free.
  • Not liable for indirect, incidental or consequential damages.

Indemnification

  • You agree to indemnify and keep A2EShip indemnified from all claims.
  • Including claims from website access or terms violation.
  • You must pay damages, costs and interest related to claims.
  • Applies to both your access and others using your account.
Intellectual Property 2 mục

Copyright & Trademarks

  • All content, images, logos, trademarks on website are protected by copyright law.
  • Belong to A2EShip and/or suppliers, cannot be copied without permission.
  • No rights or licenses are granted implicitly to use trademarks.
  • A2EShip will take legal action against unauthorized usage.

Software

  • Downloaded software is copyrighted work of A2EShip or suppliers.
  • Ownership not transferred, you are only licensed to use.
  • Software provided “as is” without warranty of being virus-free or error-free.
  • Must read and agree to license agreement before downloading.
Legal Terms 2 mục

Applicable Law

  • Laws of the Socialist Republic of Vietnam apply to all matters.
  • Without regard to conflicts of laws principles.
  • Vietnamese courts have exclusive jurisdiction over all disputes.
  • You accept and agree to submit to this jurisdiction.

Amendments

  • A2EShip may modify privacy policy and terms at any time.
  • Changes will be posted on website and effective immediately upon posting.
  • No prior notice required for changes.
  • Continued use of services implies acceptance of changes.

A2EShip Privacy Policy

Commitment to protecting customer privacy and personal data

A2E Ship Pte. Ltd | Reg. No. 202137368H (Singapore) | Cập nhật: 2025

By using A2EShip services, you accept and agree to the collection, use and disclosure of your personal data in accordance with this policy.

1. Account Security

1.1. Protecting Login Information

  • You must protect the secrecy of your user ID, password and identifier number at all times.
  • Ensure login information is not revealed or disclosed in any manner to any person.
  • Should change password periodically to enhance security.
  • You are fully responsible for all use and liability resulting from your account.

1.2. A2EShip's Responsibility

  • A2EShip not responsible for unauthorized transactions from misuse or disclosure of login info.
  • If password is suspected compromised, notify immediately within 3 days.
  • A2EShip will issue new password upon notification.
  • You agree to change and use the new password upon issuance.

2. Data Collection & Usage

2.1. Data Collected

  • Personal information: name, email, phone number, delivery address.
  • Transaction information: order history, payments, shipping.
  • Technical data: IP address, browser type, operating system.
  • Cookies and tracking technologies to improve user experience.

2.2. Purpose of Use

  • Process and deliver your orders.
  • Provide customer service and technical support.
  • Send notifications about orders, promotions (if agreed).
  • Improve services and develop new features.
  • Comply with legal obligations and prevent fraud.

3. Data Protection

3.1. Security Measures

  • Encrypt sensitive data using SSL/TLS during transmission.
  • Store data on secure servers with strict access control.
  • Regularly audit and update security systems.
  • Train staff on data protection and privacy.

3.2. Security Limitations

  • Despite security efforts, all electronic data transfers are potentially susceptible to interception.
  • A2EShip does not warrant that data transfers will not be monitored or read by others.
  • You acknowledge the risks of transmitting data over the internet.
  • A2EShip applies reasonable measures but cannot guarantee absolute security.

4. Data Sharing

4.1. Partners & Third Parties

  • Shipping partners: to deliver and update order status.
  • Payment gateways: to process secure payment transactions.
  • Technology partners: to provide and maintain services.
  • Authorities: when required by law or court order.

4.2. Non-sharing Commitment

  • A2EShip does not sell, rent, or exchange personal data with third parties for marketing.
  • Only share necessary data with partners who signed confidentiality agreements.
  • Require partners to apply similar data protection measures.
  • Do not transfer data abroad unless necessary and with protection measures.

5. User Rights

5.1. Access & Edit Rights

  • Access right: view personal data that A2EShip is storing.
  • Edit right: update or correct inaccurate personal information.
  • Delete right: request deletion of personal data (subject to legal limits).
  • Restrict right: request restriction of data processing in some cases.

5.2. How to Exercise Rights

  • Contact via email: [email protected] or [email protected].
  • Send written request with ID documents for verification.
  • A2EShip will respond within 30 days from receiving valid request.
  • No fee for reasonable requests, may charge for excessive requests.

6. Website Usage

6.1. Usage Rules

  • Must not change, delete, destroy or hack the website.
  • Must not copy, distribute or use content for commercial purposes without consent.
  • Must not interfere with website operation or affect other users.
  • Must not create links to website without prior permission.

6.2. Links & Third-party Content

  • A2EShip does not monitor or review content of linked third-party websites.
  • Not responsible for content, transactions or damages from linked websites.
  • Access to third-party websites is at your own risk.
  • Links do not imply approval or endorsement by A2EShip.

7. Disclaimer

7.1. General Disclaimer

  • Website provided “as is, as available” without any warranties.
  • No warranty on accuracy, timeliness, completeness of information.
  • No guarantee website is always accessible, uninterrupted or error-free.
  • Not liable for indirect, incidental or consequential damages.

7.2. Indemnification

  • You agree to indemnify and keep A2EShip indemnified from all claims.
  • Including claims from website access or terms violation.
  • You must pay damages, costs and interest related to claims.
  • Applies to both your access and others using your account.

8. Intellectual Property

8.1. Copyright & Trademarks

  • All content, images, logos, trademarks on website are protected by copyright law.
  • Belong to A2EShip and/or suppliers, cannot be copied without permission.
  • No rights or licenses are granted implicitly to use trademarks.
  • A2EShip will take legal action against unauthorized usage.

8.2. Software

  • Downloaded software is copyrighted work of A2EShip or suppliers.
  • Ownership not transferred, you are only licensed to use.
  • Software provided “as is” without warranty of being virus-free or error-free.
  • Must read and agree to license agreement before downloading.

9. Legal Terms

9.1. Applicable Law

  • Laws of the Socialist Republic of Vietnam apply to all matters.
  • Without regard to conflicts of laws principles.
  • Vietnamese courts have exclusive jurisdiction over all disputes.
  • You accept and agree to submit to this jurisdiction.

9.2. Amendments

  • A2EShip may modify privacy policy and terms at any time.
  • Changes will be posted on website and effective immediately upon posting.
  • No prior notice required for changes.
  • Continued use of services implies acceptance of changes.

Liên hệ về bảo mật dữ liệu

Data Protection Officer

A2E Ship Pte. Ltd

63 Genting Lane, #07-02, Singapore 349566

Email: [email protected] | [email protected]

Singapore: +65 9459 4654 | Vietnam: +84 86204 2044

If you have any questions about this privacy policy, please contact us through the channels above.

Your Rights

You have the right to access, edit and delete your personal data. Contact us to exercise these rights.

[email protected]

Report Violation

If you discover any security violation, please notify us immediately for timely handling.

Tìm hiểu thêm

Đối tác tin cậy cho các doanh nghiệp Việt mở rộng thị trường quốc tế

Business registration
202137368H
Singapore

Singapore: 83 Genting Lane, #07-02, Singapore 349568

Email

[email protected]

[email protected]

Hotline

Singapore +65 9459 4654

Vietnam:   +84 86204 2044

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